I built the thing.

Now I help you run it.

I spent nearly 15 years inside UKG — not as a consultant watching from the sidelines, but as the person actually architecting the benefits infrastructure that thousands of companies depend on every year.

I built UKG's ACA autopopulation engine. I engineered the UKG-PlanSource Benefits Admin integration. I led escalation resolution for some of the most complex benefits configurations in the platform's history. I know where the bodies are buried — and more importantly, I know how to keep them from getting there.

EzOE exists because there's a gap in the market. Partners need benefits depth they can call on without hiring a full-time resource. HR teams need someone who speaks both human and UKG. I built EzOE to be exactly that — a practitioner, not a pitch deck.

When I’m not untangling benefits configurations, I’m raising a son who just turned 18 (somehow), advocating for neurodivergence awareness in Black communities, and planning a trampoline gym that's probably a little too ambitious. I’m based in South Florida, which explains the energy.

Why escalations — and nothing else?

Because that's where my value is clearest.

It is a very noisy world out there for leaders and decision-makers.

General consulting is a wide market with many capable providers. Chronic UKG Benefits escalations — the kind that require SQL backend access, platform architecture knowledge, and a decade of pattern recognition — are a narrow market with almost no one qualified to serve it.

I'm not diluting this. The moment benITfitsU becomes a generalist firm is the moment it becomes less useful to everyone.

The background that makes this possible

Inside UKG (10+ years)

Platform architect and escalation specialist. Built the ACA autopopulation engine and PlanSource integration. Assigned to the organization's most complex Benefits client escalations. Presented at Connections — Ultimate Software's annual conference — on Benefits configuration best practices. Panelist on multiple product release webcasts.

Earlier career

Chemical engineering (Procter & Gamble), manufacturing management. A background in process thinking and root cause analysis that informs how I approach every escalation.

Before UKG — City of Miramar (9 years)

HR and Benefits administration for police, fire, and public works employees — one of the most complex and high-stakes Benefits environments that exists. Benefits errors there have real human consequences. That context shapes how I work.

Credentials

▸     CEBS Fellow — highest credential in employee benefits

▸     PMP — Project Management Professional

▸     Licensed Life & Health Agent — Florida

▸     Doctorate, Public Administration

▸ MBA | MS, Information Technology & Data Analytics